Under data protection legislation, Beta Care Services is defined as a data controller.
Our registered manager is Charley Wake and she can be contacted at Suite 4, Avenue House, Greenwell Road, Newton Aycliffe, DL5 4DH
Email: [email protected]
Telephone: 01325 328333
We take our legal duty for safeguarding your personal data and privacy very seriously. This privacy notice sets out what sort of information we hold on people applying to become foster carers, why we need it, how we hold it, how we use it, with whom we share it and what rights you have in relation to this information. This privacy notice is also available on our website www.betacareservices.com.
We have a data controller who is responsible for making sure that our fostering service complies with its legal duties in how we collect, keep and share your personal data.
Our data controller is Sam Brannan and she can be contacted at Beta Care Services, Suite 4 First Floor, Avenue House, Greenwell Road, Newton Aycliffe, DL5 4DH.
Email: [email protected]
Telephone number 01325 328333.
We collect and use your personal data in relation to your position as a person applying to foster because the law requires us to do so. Before we can approve you as a foster carer, we must assess you to consider whether you are suitable to foster children and young people. This involves us collecting and recording a lot of personal information about you, your family and persons in your household. The law requires us to keep this information for several years, whether you end up being approved to foster or not.
If you are approved as a foster carer, we have a duty to supervise and support you to look after children, and to keep records of how we are doing that. We also have a legal responsibility to review your approval annually, and the information we have gathered and recorded is also used for that purpose.
As part of the fostering assessment, the personal information we collect and record includes your name, address and contact details (including email address and telephone number), date of birth, gender, nationality, ethnicity, sexuality, health, disability and regulation or beliefs.
We will also collect information about your childhood, family and other relationships (including current and past marital status), education experience, employment history and finances. Your social worker will explain the assessment process to you and show you the form we use to record these details. You will be asked to give written consent to us taking up criminal record, health and other checks and personal and other references, as without these we cannot lawfully progress your application. We are required to hold this information in your case record.
If you are approved as a foster carer, we will need details of your bank account, and will continue to collect personal information, including records about the children placed with you and how you care for them training that you undertake, any changes in your health or circumstances, and any complaints or allegations about you. You will have regular supervision meetings and annual reviews, and all the information will form part of your case record.
Much of the personal information we hold will have been provided by you directly on your application form to foster, or in conversations with your assessing social worker, or the supervising social worker allocated to you after approval.
Other information will come from third parties during the assessment, such as criminal record checks, or from person referees or employers, but only where you have given consent for us to approach them.
For approved foster carers, additional information may come from children you are looking after, their parents or family, and from professionals working with the children. Information about you may also come to our attention from other sources.
We keep and use your information to enable us to run a fostering service in line with requirements that are set out in law. This will include assessing your suitability to be a foster carer, presenting a report about this to our fostering panel, matching you with children who need to be fostered, supporting and supervising your activity as a foster carer, and reviewing your continued suitability to foster at least annually.
Employees of our fostering service will have access to your information for the lawful purposes set out above. Additionally, we may share your information with others in certain situations:
We may make information available to regulatory authorities, governmental organisations, or others, if required to do so by any regulatory or legal authority, or in order to comply with the law, or in some circumstances if you ask us to do so.
We have a range of policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misuses or disclosed. We have a system to ensure that your information is accessed only by individuals authorised by us to do so in the performance of their duties.
Any personal data held on paper files is protected by being kept in locked cabinets within our office, which is securely locked outside of office hours.
Personal data that is held electronically is held on a secure database. This is only accessible to authorised individuals, with password protection and other systems in place to ensure this.
All our staff are trained in data protection duties and are required to comply with our data protection policies.
When we share your information with third parties, we are obliged to check that those third parties have systems in place to protect your information with appropriate security measures and that they will not disclose your information to others.
If there is a data breach, where we lose or wrongly share any of your personal information, we will inform you of it, and tell you what action we are taking.
The law is very clear that personal data should be kept not be kept longer than is necessary, but in relation to fostering we are required to hold data for a set minimum period.
Where a person has enquired about fostering, but for whatever reason, including withdrawing their application, has not gone on to be approved, the case record will be held for three years from the date when it was decided that the enquiry or application would not proceed.
For approved foster carers, the case record must be kept for at least 10 years from the date on which you ceased to foster.
There may be circumstances in which we decide that the case record should be maintained for more than the three or 10 years required by law. We will tell you if we decide to keep the information for longer.
In working with you as a foster carer, it is necessary for us to have personal information about others in your family and/or living in your household. Most of this information will have been provided by you as part of your assessment or in supervision after you are approved, or by them directly or very occasionally by others. This personal information will be contained within your records, and we will not have a separate case record for your family or household members. We have developed a separate privacy notice for your family and household members and will share that with them and/or you.
You can ask to see what personal information we hold about you. This is sometimes called a Subject Access Request. We will provide this information within one month (unless things are very complicated), and there is no cost for this. If you want to see the information, we hold about you, please contact the data controller whose details are provided earlier in this notice. You do not have to give any reasons for why you want to see this information.
If you have any comments or concerns about how we use your information, we would like to hear from you. Please contact the data controller whose details are provided earlier in this notice.
Alternatively, you may contact the Information Commissioners Office (www.ico.org.uk) for guidance and advice, or to lodge a complaint:
Information Commissioners Office
Wycliffe House, Water Lane, Wilmslow
Cheshire, SKY9 5AF