Personal Care Support (PCS)

Hands-On Help That Preserves Your Independence and Dignity

Some daily tasks that once felt effortless can become challenging due to age, illness, or physical limitations. When that happens, having the right support makes all the difference. Our Personal Care Support (PCS) service provides non-medical, hands-on assistance with the personal tasks and daily routines that keep you healthy, safe, and comfortable at home. Since 2004, Beta Care Services CT has helped Connecticut residents maintain their dignity and quality of life without leaving the homes they love. You deserve care that respects who you are while helping you with what you need.

Assistance With the Daily Tasks That Matter Most

Our Personal Care Support service covers the essential activities that keep you healthy, comfortable, and safe at home. Here's what we provide:

  • Bathing and grooming assistance including help with showers, hair care, shaving, and personal hygiene routines delivered with sensitivity and respect for your privacy and preferences.
  • Dressing support to help you get ready each day, including assistance selecting appropriate clothing, managing buttons and zippers, and maintaining your personal style.
  • Toileting and hygiene assistance provided discreetly and professionally, helping you maintain cleanliness and comfort while preserving your dignity throughout the process.
  • Meal preparation and feeding support ensuring you receive proper nutrition through help with cooking, serving meals, and assistance with eating when needed.
  • Medication reminders to help you stay on schedule with prescribed medications, supporting your health and giving family members peace of mind about adherence.
  • Light housekeeping and mobility support keeping your living environment clean and safe while helping you move around your home confidently and comfortably.

Call us at (860) 461-0365 to discuss how Personal Care Support can help you or your loved one.

Stay in the Home You Know and Love

Moving to a care facility is a significant life change that many people want to avoid or delay as long as possible. Personal Care Support makes that possible. With the right assistance in place, you can continue living in your own home—surrounded by your belongings, your memories, and the neighborhood you know. Research consistently shows that people recover faster and feel happier when they can stay in familiar environments. Our caregivers bring the help you need directly to you, so you don't have to uproot your life to get quality care.

Care That Honors Your Preferences and Routines

Everyone has personal preferences. Maybe you've always been an early riser who likes a hot breakfast. Perhaps you have a specific way you like your hair styled or particular clothing you feel most comfortable in. In institutional settings, these details often get lost. With Personal Care Support, your routines and preferences guide the care you receive. Our caregivers take time to learn what matters to you and deliver assistance in ways that feel natural and respectful. This is your life—we're just here to help you live it.

Family Members Can Be Family Again

When adult children or spouses become primary caregivers, the relationship can shift in uncomfortable ways. Suddenly you're helping your parent with bathing or your spouse with toileting—tasks that can feel awkward for everyone involved. Personal Care Support restores the natural family dynamic. When professional caregivers handle personal care tasks, family members can return to being daughters, sons, and partners instead of full-time caregivers. You can spend your time together enjoying conversation, sharing meals, or simply being present without the physical and emotional burden of hands-on care.

Common Questions About Personal Care Support

  • What's the difference between personal care support and medical care?

    Personal Care Support is non-medical assistance with daily living activities like bathing, dressing, grooming, and meal preparation. It doesn't include medical procedures, wound care, or administering medications. Our caregivers provide hands-on help with personal tasks, not clinical treatment.

  • Who can benefit from Personal Care Support services?

    PCS is ideal for individuals with physical limitations, age-related conditions, disabilities, or anyone who needs help completing everyday tasks. It's designed for people who want to remain safely in their homes but need assistance with personal care and daily routines.

  • How do you ensure caregivers respect my privacy and dignity?

    Respect and dignity are central to everything we do. Our caregivers receive specific training on providing personal care in ways that honor individual preferences and maintain privacy. We also match caregivers to clients based on personality and comfort level.

  • Can Personal Care Support be combined with other services?

    Absolutely. Many clients combine PCS with services like Companion Support, Respite Care, or Individual Home Support to create a comprehensive care package that addresses all their needs. We can help you design the right combination.

  • How many hours of Personal Care Support can I receive?

    Service hours depend on your individual needs and how services are funded. We work with you to determine the appropriate level of support and can adjust as your needs change over time. Contact us to discuss your specific situation.

  • Will I have the same caregiver each time?

    We prioritize consistency because we know how important it is to build trust with your caregiver. While scheduling needs occasionally require flexibility, we work hard to ensure you have familiar faces providing your care as much as possible.

  • How do I get started with Personal Care Support?

    Simply call Beta Care Services CT to discuss your needs. We'll talk through your situation, explain your options, and help you understand the next steps. Getting started is straightforward, and we're here to guide you through the process.

  • Who is eligible for Individualized Day Support services?

    IDS is available to individuals enrolled in a Connecticut DDS waiver program, including the Comprehensive Supports, Individual and Family Supports, or Employment and Day Supports waivers. Your DDS case manager can help determine whether IDS is appropriate for your Individual Plan.

  • Where do IDS activities take place?

    IDS is a community-based service. Activities happen throughout your local area—at parks, libraries, stores, volunteer sites, recreational facilities, and other real-world community settings, not in a facility or center.

  • How is IDS different from Group Day programs?

    Group Day programs typically involve structured activities with multiple participants in a facility setting. IDS is highly individualized and takes place in the community, with programming designed specifically around your personal interests, goals, and preferences.

  • Can IDS help prepare someone for employment?

    Yes. IDS often includes vocational exploration and skill-building activities that can serve as a foundation for future employment. For individuals interested in working, IDS can be a stepping stone toward supported employment services.

  • How many hours of IDS can someone receive?

    The number of hours depends on your Level of Need assessment and your Individual Plan. Your case manager works with you to determine appropriate service levels based on your goals and allocated funding.

  • Can IDS be combined with other services?

    Absolutely. Many individuals combine IDS with other waiver services such as Individual Home Support, Respite, or Companion Services. Your support team can help you create a comprehensive service package that meets all your needs.

  • How do I get started with Individualized Day Support?

    Talk with your DDS case manager about including IDS in your Individual Plan. Once approved, Beta Care Services CT can work with you to design programming that reflects your interests and goals. Call us to learn more about the process.

Get the Personal Care Support You Deserve

Living with dignity and comfort at home is possible with the right support in place. Personal Care Support from Beta Care Services CT gives you or your loved one the hands-on assistance needed to manage daily tasks while preserving independence and self-respect. Don't wait until a crisis forces difficult decisions. Let's talk about how we can help.


Contact Beta Care Services CT at (860) 461-0365 to schedule your free consultation today.